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Frequently Asked Questions

  • What is the difference between natural stone and engineered stone?
    • Natural stone is sourced directly from the earth (quartzite, granite, marble, limestone), while engineered stone is a man-made material (quartz, porcelain). Engineered stones are often more uniform and stain-resistant, while natural stones are porous and have a unique appearance.
  • What's the difference between quartz and quartzite?
    • Quartzite, a natural stone, originates from natural quarries. Quartz – an engineered stone made primarily of quartz crystals bound together with resins and pigments – is manufactured in a controlled environment.
  • What determines if a stone is high quality?
    • High-quality stones typically have a smooth, even texture and consistent color, with no visible cracks or flaws. It’s also important to purchase from reputable suppliers who provide detailed information about the stone’s origin and characteristics.
  • How often does natural stone need to be resealed?
    • The frequency of resealing natural stone depends on the type of stone and the level of use. Generally, it’s recommended to reseal granite and other dense stones every one to three years, while more porous stones like marble or limestone may need resealing annually. To determine the best timing, perform a water test; if water no longer beads on the surface, it’s time to reseal.
  • How does the climate affect stone choices?
    • In cold climates, opt for frost-resistant stones like granite and slate, which can withstand freezing temperatures without cracking. In hot climates, avoid stones that retain excessive heat or are prone to fading under intense sunlight, such as some types of limestone or sandstone.
  • Why is it advisable to purchase natural stone in person?
    • Purchasing stone in person lets you examine its true color, texture and quality up close. You can also get expert advice and avoid any surprises during the process. Visiting the showroom ensures you make a more informed and confident decision.
  • How do I ensure the stone I buy is ethically sourced?
    • To ensure ethical sourcing, ask the supplier for documentation about the stone’s origin and the environmental and labor practices involved in its extraction. Reputable suppliers should also be transparent about the quarry’s impact on local communities and ecosystems.
  • Is it possible to install stone myself or do I need a professional?
    • It's okay to tackle some smaller stone projects (like tiling); however, most installations require professional help. Stone is heavy, and the cutting, polishing and proper installation require specialized tools and expertise.
  • Can I reseal stone myself, or do I need a professional?
    • In most cases, homeowners can reseal stone themselves, especially for simpler applications like countertops or floors Most sealers are available in easy-to-apply sprays or liquid forms, and the process typically involves cleaning the stone, applying the sealer, then allowing it to dry. However, for larger or more intricate surfaces, or if you’re unsure about the right type of sealer, hiring a professional might be advisable to ensure proper application and avoid damaging the stone.
  • Is stone repairable?
    • Both natural and engineered stone can be repaired, though the process differs. Minor chips or cracks in natural stone, like granite or marble, can often be filled with epoxy or resin, but larger damage may require professional resurfacing. Engineered stone, such as quartz, is easier to repair for small chips or scratches, though extensive damage may need professional help. Prompt repairs help prevent further damage and maintain the stone’s appearance.
  • Does TCF offer fabrication services?
    • We do not provide fabrication services, but are happy to supply you with a trusted list of suppliers for any home décor project.